Frequently Asked Questions
How long do the lollipops last?
If kept in an air tight container in a dry, cool place, they can last for several months. They are the freshest 4-6 weeks after being made.
Is the glitter you use safe to eat?
Yes. Everything is food grade, non toxic, and safe for consumption. If you have any specific questions about a certain ingredient, please email me.
How should the lollipops be stored?
They should be stored in an airtight container in a cool, dry area. Do not refrigerate them as ths will cause them to become sticky.
Are they vegan?
No, currently I do not offer any vegan friendly lollipops.
How are the edible images printed?
They are printed on wafer paper (cornstarch and water) with food coloring ink. They are tasteless and virtually undetectable when eating lollipops with images in them.
What kind of quality should I expect?
You should always expect top quality products from Luna Lollipops Co. Each lollipop is designed and hand poured by Katie. Because they are hand poured, minor flaws may appear in some lollipops and should be expected.
How far in advance should I order?
You should order as soon as you know you will be buying lollipops. Turn around times vary depending on the season and some orders may not be accepted due to scheduling. A 2 week window minimum is requested, but rushed orders may be possible. Please contact Katie for availability.
Do you offer refunds or returns?
No, we do not. Each order is custom made especially for you and are non-returnable. If there is an issue with your order, please directly email firstname.lastname@example.org with pictures of the unsatisfactory lollipops to begin a discussion of next steps.